Reads every inbound ticket, drafts a reply, and routes the hard ones to a human.
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★★★★★ 4.7 out of 5 · 3 reviews
The copilot handles the routine 70% so my team focuses on the tricky tickets. Worth every dollar.
Reads every ticket, drafts a reply, routes the hard ones. Our first-response time dropped dramatically.
Sentiment and priority scoring is genuinely helpful for triage. Zendesk integration was smooth.